Cora Subject Matter Expert
Site
Switzerland, Basel-Stadt, Basel
Sector:
Pharmaceutical
Role:
Human Resources
Date of last update: 26/03/2026 2026-06-26
activities
Job description
Für unseren Kunden aus der Pharmaziebranche in Basel, suchen wir einen erfahrenen, motivierten und aufgeschlossenen Cora Subject Matter Expert
Das klingt nach einer spannenden Position?
Dann freuen wir uns über vollständige Bewerbungsunterlagen per Onlineformular.
Für unseren Kunden aus der Pharmaziebranche in Basel, suchen wir einen erfahrenen, motivierten und aufgeschlossenen Cora Subject Matter Expert
Ihre Aufgaben:
- First- und Second-Level-Support: Du bist der erste Ansprechpartner für alle Fragen rund um das Cora PPM System und bietest umfassenden Support für unsere Nutzer.
- Benutzerverwaltung: Du verwaltest Benutzerkonten, erstellst und pflegst Zugriffsrechte sowie die dazugehörige Dokumentation.
- Schulungen: Du entwickelst und führst Schulungen durch, um sicherzustellen, dass unsere Mitarbeiter das System optimal nutzen können.
- Anforderungsanalyse: Du arbeitest eng mit unseren Stakeholdern zusammen, um deren Anforderungen zu verstehen und diese in konkrete Systemanpassungen umzusetzen.
- Systemkonfiguration: Du konfigurierst und optimierst das Systeme gemäss den Anforderungen unseres Unternehmens.
- Datenanalyse: Du nutzt deine analytischen Fähigkeiten, um Daten aus dem System zu extrahieren und auszuwerten, um Optimierungsmöglichkeiten zu erkennen und die Ursachen von Fehlern zu identifizieren.
Ihr Profil:
- Abgeschlossene Ausbildung im IT-Bereich, Ausbildung im Wirtschaftsbereich mit Fokus auf Digitalisierung oder einer vergleichbaren Qualifikation
- Min. 2 Jahre Berufserfahrung im First- und Second-Level-Support
- Vertiefte Kenntnisse in IT-Systemen und -Anwendungen, insbesondere im Bereich Projektmanagement-Software
- Ausgeprägte Serviceorientierung und Freude am Umgang mit Benutzern
- Analytische Fähigkeiten und eine strukturierte Arbeitsweise
- Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrif
Nice to have:
- ITIL-Zertifizierung ist ein Plus
- Erfahrung in der Nutzung von Ticketsystemen (z.B. Jira, ServiceNow)
Das klingt nach einer spannenden Position?
Dann freuen wir uns über vollständige Bewerbungsunterlagen per Onlineformular.
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