IT Onsite Support Engineer (m/f/d)
Switzerland, Basel-Landschaft, Basel
Information Technology
Engineering
Date of last update: 19/03/2026 2026-06-19
Job description
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We are looking for an IT Onsite Support Engineer (m/f/d) for an assignment in Basel.
Start: 13.04.2026
End: 12.10.2026
Occupancy: 60% (24 hours per week)
Location: Basel (on-site)
In this position, you will support IT workplace support for a large and complex IT environment with around 10,000 users. You will be the central contact person on site and, together with the team, ensure stable and efficient operation of the IT systems.
Your tasksSupport in IT on-site support in the workplace area (2nd and 3rd level)
Processing of IMACD processes (Install, Move, Add, Change, Remove)
Analysis and rectification of faults in the Microsoft Windows and Citrix environment
Fault diagnosis of hardware and software problems as well as sustainable solution finding
On-site user contact, including occasional VIP support
Working closely with internal teams to ensure smooth IT operations
Participation in the optimization of processes and procedures in the support environment
Optional support in IT projects
Completed training in the IT sector or comparable practical experience
Several years of experience in workplace or on-site support, ideally in complex environments
Good knowledge of Microsoft Windows (especially Windows 11), Active Directory and ideally SCCM
Experience with Citrix Virtual Apps & Desktops and Citrix Workspace
ITIL Foundation certification is an advantage
Strong service orientation and problem-solving skills
Independent, structured and reliable way of working
High communication skills in dealing with users and stakeholders
Driver's license required
Very good knowledge of German (at least C1), other languages are an advantage
Framework conditionsWorking hours Monday to Friday between 07:30 and 17:30
Regular on-call service
Assignment in a well-rehearsed team with close customer contact and a varied environment
Please apply with your most up to CV if interested.
View details
Will manage other people: No
Type of contract: Temporary work with the aim of hiring for a permanent contract
Career: Entry level

