We are looking for a Client Support Specialist for one of my client based in the canton of Vaud. This is a permanent position. The role is to ensure customer contact by answering phone calls, performing remote troubleshooting in French and Swiss German, billing, and shipping repair services. Your main tasks are as follows: - Handle customer, partner, and subsidiary returns comprehensively - Ensure customer contact via email or phone and find solutions to their needs - Be capable of performing first-level technical troubleshooting support to resolve issues remotely - Enter necessary information into the CRM to ensure a smooth workflow and maintain good traceability of records - Assist the Sales team with certain technical requests - Place orders for the replacement of defective parts - Billing and shipping orders in the ERP - Occasionally help with unpacking, disinfecting, and recording devices We are looking for a candidate with 3 to 5 years of experience in a similar role, with strong knowledge of ERP and CRM systems. The ideal candidate is bilingual in Swiss German and has a very good level of French and English. Possessing excellent interpersonal skills, they are service-oriented, responsive, flexible, and capable of working efficiently. The candidate should be able to work independently in a dynamic environment while maintaining a strong focus on customer service.
Location: Remote (Open to Swiss Nationals Only) Job Type: Part-Time (20 hours per week) Our client is a leader in AI innovation, dedicated to enhancing artificial intelligence to ensure it meets the highest standards of accuracy, cultural sensitivity, and functionality. Join them to help refine AI models that serve users globally. Role Overview: As an AI Data Challenger, you will test and challenge AI responses, identifying areas for improvement to help make AI smarter, more accurate, and culturally aware. This role is ideal for Swiss nationals with bilingual proficiency who want to contribute to cutting-edge technology. Key Responsibilities: - Challenge AI models to assess and improve their accuracy and responsiveness. - Identify and document issues related to language nuances and cultural context. - Provide insights to improve language-specific functionality in AI systems. - Collaborate with our team to refine AI technology through detailed feedback and testing. Qualifications: - Nationality: Swiss national - Language Skills: Bilingual proficiency in English & French - Strong analytical and problem-solving skills. - Passion for AI technology and innovation. - Availability for 20 hours of remote work per week. - Detail-oriented with a commitment to quality and precision. What We Offer: - Flexible, remote work setup. - Competitive pay for part-time engagement. - The chance to directly impact the future of AI technology. If you're a Swiss national with bilingual skills and a drive to enhance AI, we'd love to hear from you. Be a key player in the evolution of AI – apply now!
Location: Remote (Open to Swiss Nationals Only) Job Type: Part-Time (20 hours per week) Our client is a leader in AI innovation, dedicated to enhancing artificial intelligence to ensure it meets the highest standards of accuracy, cultural sensitivity, and functionality. Join them to help refine AI models that serve users globally. Role Overview: As an AI Data Challenger, you will test and challenge AI responses, identifying areas for improvement to help make AI smarter, more accurate, and culturally aware. This role is ideal for Swiss nationals with bilingual proficiency who want to contribute to cutting-edge technology. Key Responsibilities: - Challenge AI models to assess and improve their accuracy and responsiveness. - Identify and document issues related to language nuances and cultural context. - Provide insights to improve language-specific functionality in AI systems. - Collaborate with our team to refine AI technology through detailed feedback and testing. Qualifications: - Nationality: Swiss national - Language Skills: Bilingual proficiency in English & Italian - Strong analytical and problem-solving skills. - Passion for AI technology and innovation. - Availability for 20 hours of remote work per week. - Detail-oriented with a commitment to quality and precision. What We Offer: - Flexible, remote work setup. - Competitive pay for part-time engagement. - The chance to directly impact the future of AI technology. If you're a Swiss national with bilingual skills and a drive to enhance AI, we'd love to hear from you. Be a key player in the evolution of AI – apply now!
Per azienda cliente del mendrisiotto siamo alla ricerca di CUSTOMER SERVICE CON TEDESCO Mansioni: - Inserimento ed elaborazione degli ordini dei clienti dalla Svizzera tedesca - Contatto con clienti e fornitori - Gestione spedizioni - Monitoraggio delle scadenze - Servizio tecnico al cliente Requisiti: - Formazione in ambito meccanico/logistica - Pregressa esperienza nel ruolo maturata in un'azienda attiva nell'ambito dei motori - Consocenza avanzata della lingua tedesca (livello C1 o superiore) - Preferibile conoscenza dello svizzero tedesco - Ottima conoscenza della lingua italiana - Buona conoscenza del pacchetto Office Offriamo contratto a tempo indeterminato diretto con l'azienda. Candidature non conformi ai requisiti richiesti non saranno considerate.
Für unseren Kunden, ein Unternehmen in der Region Olten/Zofingen, suchen wir eine motivierte und aufgestellte Persönlichkeit in der Funktion als Mitarbeiterin Verkaufsinnendienst 100% (a). Ihre Aufgaben - Kunden telefonisch kompetent betreuen und beraten - Eingeben von internationalen Bestellungen im System - Koordination und Überwachung von Terminen - Aufbereiten und Versenden von Offerten - Einpflegen der Stammdaten - Erledigen von abteilungsübergreifende Aufgaben - Mithilfe in diversen Projekten Ihr Profil - Abgeschlossene Ausbildung als Kauffrau/Kaufmann oder langjährige Erfahrung - Fundiertes technisches Verständnis - Einige Jahre Berufserfahrung im Verkaufsinnendienst und vorzugsweise im Marketing - Sehr gute Deutsch- und Englischkenntnisse, jede weitere Landessprache von grossem Vorteil - Kenntnisse der MS Office Programme, SAP Kenntnisse von grossem Vorteil - Selbstständige Arbeitsweise und offene Persönlichkeit Unser Kunde bietet - Abwechslungsreiches und verantwortungsvolles Aufgabengebiet - Sehr gute Anstellungsbedingungen - Familiäres Arbeitsklima - Gute ÖV-Anbindung und gratis Parkplatz Kontakt GI Group Olten Sabrina Coletta +41 62 207 83 05 sabrina.coletta@gigroup.com Gi Group ist in der Vermittlung von Fach- und Führungskräften für Temporär- und Feststellen sowie in einer Vielzahl von ergänzenden HR-Aktivitäten tätig. Mit einer direkten Präsenz an 35 Standorten in der ganzen Schweiz und über 250 Mitarbeitenden sind wir einer der führenden Personaldienstleister auf dem Schweizer Arbeitsmarkt. Unser globales Ökosystem von integrierten HR-Dienstleistungen zielt darauf ab, den Arbeitsmarkt durch die Schaffung von nachhaltigem sozialem und wirtschaftlichem Mehrwert zu entwickeln, ein angenehmes Arbeitsumfeld zu schaffen und das Leben der Menschen zu verändern.
