VM (Virtual Merchandising) Deployment Lead  

Lead, Visual Merchandising Deployment (2.0 Retail Concept)

Role Overview Drive the global rollout of the Retail Concept 2.0 visual merchandising program across boutiques and island locations. This role ensures markets receive the tools, guidance, and support needed to implement elevated VM and experience solutions?on time, on brand, and within budget.

Key Responsibilities

1. Market Support & VM Implementation

• Build VM planograms aligned with store layouts, market portfolios, and regulatory requirements.

• Partner with Store Building teams to validate space planning and integrate final planograms into 3D renders.

• Brief technical teams on new VM needs and support development of design and technical solutions.

• Guide markets through ordering requirements and coordinate with global suppliers or local production partners.

• Oversee delivery and installation to ensure seamless store openings.

2. Experience Tools Deployment (Scent & Engraving Solutions)

• Collaborate with CX leadership and suppliers to evolve experience tools and systems.

• Define ordering needs for scent and engraving solutions based on market portfolios.

• Coordinate certifications, ordering, and delivery of digital and analogue scent systems.

• Maintain and update digital content for experience tools.

3. Retail Network Uplift (Retrofit Program)

• Pilot retrofit solutions to introduce 2.0 experiences into existing stores.

• Work with markets, technical teams, and suppliers to design and implement retrofit concepts.

• Develop guidelines to support future global rollout.

4. Guidelines & Order Tools

• Create and maintain VM and CX ordering guides and implementation manuals for boutiques and islands.

• Ensure clarity, consistency, and excellence in execution across markets.

5. VM Stock Management

• Manage supplier relationships to maintain stock aligned with rollout timelines.

• Forecast needs, monitor inventory levels, and balance stock availability with budget and design updates.

6. Cost & Implementation Tracking

• Track and report VM ordering and shipment costs by market and project.

• Gather implementation feedback to refine future solutions.

Required Skills & Experience

• 3+ years of experience in visual merchandising or a related field

• Proven experience supporting multi‑market rollouts

• Ability to read and interpret technical drawings (floorplans, furniture, VM tools)

• Fluency in English

• Proficiency in Adobe Creative Suite

Preferred Qualifications

• Knowledge of VM manufacturing, materials, pricing, and production lead times

• Strong organizational skills with the ability to manage multiple projects

• Hands‑on, pragmatic, and solutions‑oriented mindset

If you're energized by shaping elevated retail experiences and enjoy collaborating across markets in a dynamic, fast‑paced environment, we'd be excited to connect with you.

We welcome your application and encourage you to reach out for more information. We look forward to exploring how your expertise can help bring this next chapter of our retail vision to life.