Data ultimo aggiornamento: 20/04/2023 2024-04-28
Are you keen on joining a fast growing and multicultural company? Would you enjoy being part of an exciting team, working on Retail? Keep reading!
To reinforce my client's team, I am looking for a Senior Infrastructure and Service Desk Technician; in Fribourg. Permanent contract, 100% on site.
Responsibilities
You will be part of a multicultural and collaborative team, managing the infrastructure of the all group.
Your missions are:
- The role is 50% 1st tier support and 50% 2nd tier support
- Responsible for overseeing the work of 1st tier support and if needed escalating to 2nd and 3rd tier
- Daily operations like maintaining our global IT infrastructure with the rest of the team, additionally responding queries via chat, email, or phone
- Following up with customers to ensure full resolution of issues
- Collaborate with stakeholders and internal IT disciplines to implement solutions and ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
- Keeping our IT perimeter, data and users secure by staying up-to-date with the current global situation and working with the business and internal security team.
Qualifications and technical skills
Preferred qualifications
Bachelor's degree in computer science, equivalent education or experience
Requirements
You have at least 3 years of experience a helpdesk technician.
Main Skills:
- Microsoft Server operating systems and Active Directory
o Exchange
o SQL Server
o SharePoint
- Microsoft 365 environment
- Citrix virtual desktops and applications
- Networking (switching, routing, firewalls)
You will be working in English, so you must be fluent!
You are autonomous, pro-active, and have good communications skills. You have strong analytical and problem solving skills and want to join a fast growing company! Does this sound like the next career step that you have been waiting for? Contact me now!
Tipo di contratto: Contratto a tempo indeterminato
Carriera: Impiegato