Client: An international financial institute, one of the largest and most trusted, employing 800 staff in the region and with an HR Shared Service hosted in London and Geneva. Due to company growth the shared service team will be increasing and adding an additional headcount in Geneva. Culture is a combination of belief in different points of view, combined with strong core values as well as dynamism and humility. Voted "Great Place to work" Position: Reporting to the SSC Manager based in London and part of a small team of 2 in Geneva, the function supports employees in 7 European locations. End to end responsibility for employee life-cycle from recruitment and onboarding, through to exit, with a strong focus on process improvement. Liaises and coordinates with the payroll department and other in-house functions to ensure a seamless HR process and compliance with local employment laws in Switzerland and other European locations. Profile: - 5+ years in an HR operations function, ideally within a shared service environment - Previous experience in an international environment and matrix organisation - Strong knowledge of Swiss employment law and some knowledge of other European countries employment law - Bilingual French and English, ideally with Italian - In-depth knowledge of Workday - Excellent communication skills - Resilient, flexible, able to work in a fast paced environment and well organised - Positive and collaborative personality - good team player This is a great opportunity to join a solid and growing entity offering good career growth and work/life balance.
Client: A Geneva-based, independent trust company with an excellent and long-standing reputation. A human-sized organisation offering some of the best quality in terms of work and ethics, as well as a dynamic place to work for like-minded individuals! Due to continuing increases in new business, our client has a new job opening (job creation) as a junior trust administrator. A rare opportunity for an entry level applicant. Our client is offering a very challenging and exciting permanent role for a hard-working, native English speaker, keen to discover the very interesting world of trusts, tax, family office services, company holdings and foundations. This is a client that Finders know very well, having worked with them over many years - thus able to explain well the working environment, core values and culture to any potentially suitable applicant. Position: Are you recently graduated, with mother-tongue English, looking for a rewarding and exciting entry-level position where you can be trained from scratch? Are you a mature youngster who can work with a sense of urgency, attention to detail and lots of common sense? Then read on! Passionate about financial services within a very professional, corporate environment - this is the chance to be part of a dynamic, fast-paced close-knit team A rewarding and stimulating position in a growing, highly successful, independent trusts company. As this client home-grows and brings on their employees, eventually taking them to the senior levels, this new job is a tremendous opportunity. So if you are a native English speaker, already based in the Geneva area with or without trusts experience and available ASAP to start a new role, our Client is offering a challenging and rewarding career path. Full training from scratch will be given to a young person so a marvelous and rare opportunity. Naturally, you should have an interest in the subject, a curious mind and a willingness to learn. No previous experience in the field necessarily needed. Those, however with 1 to 2 years' trusts experience under their belt also encouraged to apply. As part of a dynamic and energetic team, your role will include all aspects of trusts administration and customer service support. This job will expose you to the following tasks, but not limited to: handling payments, invoices, documentation preparation, collating, scanning and archiving as well as preparing meeting packs, assisting in events and meetings plannings and agendas, answering phone call queries from clients, record-keeping and diary management as well as other interesting ad-hoc projects and tasks. Eventually leading to assisting on/managing your own portfolio of clients. This is your chance to grow and evolve rapidly over time and is a great way to get a foot in the door at this long-established, very reputable company that is growing and going from strength to strength. Profile: - Bachelor degree preferred - English mother-tongue/bilingual - A junior, motivated, committed, mature person - previous experience in a similar role is not required as full training will be given - 1-2 years' trusts experience could be useful but by no means a must (as full training given) but the level is open and work attitude and potential is more important so with or without trusts administration experience you might meet the profile and are encouraged to apply - An interest obviously in the trust domain and administrative tasks a must - You should demonstrate drive and energy as well as a willingness to learn - Strong administrative experience + good with numbers/figures (numerate) - Organised with good attention to detail, able to manage deadlines and comfortable communicating with internal and external clients and stakeholders - Strong work ethic, a great deal of common sense, logic - being able to work quickly and efficiently as well as being passionate about what you are doing and taking it seriously (high standards!) - At ease in a fast-paced, energetic Anglo-Saxon environment - Service and customer-oriented, flexible, meticulous, positive and can-do attitude - Able to grasp things quickly and work calmly under pressure - find solutions, problem-solve - Excellent writing skills (in English) as well as strong oral communication + good personal presentation - Advanced computer skills, Word, Excel, PowerPoint - This is a permanent, full-time contract which is office-based (no home-working) - Already based in the Geneva region with valid work permit (Swiss residency preferred but not essential) or eligible #trusts #financialservices #administration #newjob #customerservices #nativeenglish #entrylevel #corporateenvironment #privateclients #trustsadministration
Client: From the USA to London, Asia to Geneva and everywhere in between, our client's success is rooted in a belief of different points of view. Strong core values as well as dynamism and a lot of humility ! One of the largest and most trusted financial companies in the world. Voted "Great place to work", this is the chance to be part of an employer of choice on the Geneva market, and work as part of a close-knit team, with global reach. A company that Finders know very well, thus able to explain the culture and core values, to any potentially suitable applicant. Position: A superb career opportunity within a leading global, investment management company for an experienced procurement operations specialist. Our Client provides one of the best working environments in the world, as well as a structured career path. The chance to work with really nice people as part of a close-knit team. As part of Global Institutional Operations, this subject matter expert role as an individual contributor, will be responsible for leading and overseeing Procurement Operations. You will be essentially making recommendations for Buying Channels based on analysis of contract and purchasing requirements at a strategic level, with impact on the Global Financial Services operations as well as the Business across Europe and Asia. As part of a small team of 3 in Geneva, working closely with a larger team in the US, you will independently lead end to end projects and initiatives with internal and external stakeholders. In summary, this role will involve a generalist procurement expertise across a range of procure-to-pay capabilities and technologies, including the review and renewal of contracts as well as oversight and guidance. Acting as a real business partner to upscale the procurement (goods and services) for Asia and Europe making it "state of the art". Primary responsibilities, to include, but not limited to: Procurement Operations ? Procures commodity products and services, on behalf of the Group ? Lead cross-functional operational procurement activities with complex elements such as dynamic customer bases, complex business requirements, complex contract terms and conditions, and/or high business priority ? Lead operational vendor master maintenance activities and continuous improvement of the same ? Serve as subject matter expert and is independently accountable for the following processes - Procure-to-Pay, lead training activity for internal/external stakeholders in the use of digital procurement platform and business process as well as resolving issues of same, identify opportunities and considerations for P-card expansion and makes recommendations, lead catalog administration capability and complex supplier catalogs on the digital procure-to-pay platform Provide leadership for Sourcing Operations Team Strategy ? As a Subject Matter Expert, you will develop, recommend, and champion continuous improvement efforts ? Provide expertise and mentors others Reporting ? Provide thought leadership around operational reporting enhancements to develop reports and incorporate into day-to-day operational processes For this position, you should be happy to be based out of Geneva, Switzerland as part of small, collaborative, busy team. This role will involve some occasional travel and is covering a huge "internal client base" with a very large spend, across Asia and Europe. Working closely with peers in the US office. Regulatory ? Digital Operation Resilience Act - cyber protection and operational resiliency and its outlook going forward as regards procurement and supply chain - balancing that risk, scaling up, tooling up etc. Profile: ? Bachelor's Degree or equivalent in Finance or Business studies for example ? At least 5 years' experience within procurement operations - indirect or direct procurement and sourcing ? Exposure to the financial services or asset management industry a plus but not a must ? In-depth knowledge of processes such as Purchase Orders, Work Orders, Invoicing and Asset Creation ? High degree of proficiency in the utilization of SAP technology a must - Ariba Contracts, Procure-to-Pay and ECC ? Familiar with DORA and its outlook for 2024/2025 and beyond, as regards purchasing, sourcing, procurement and supply chain tools and technology ? Strong track record in managing projects within a team/department, within a high spend environment globally at a strategic level, across all categories of procurement as a generalist ? Used to acting as a true business partner with a sense of "stewardship" and able to coordinate, oversee and guide ? Strong experience in contract review for a very large amount of vendors across multiple countries (any exposure to Asia a plus, but not a must) ? Results-driven, able to manage complexity, persuade, influence, instill trust and take decisions ? A team player who is collaborative but also autonomous and a subject matter expert in the procurement, sourcing operations strategy field ? A dynamic, driven person who also has a lot of humility and EQ ? Fluent/bilingual English; other languages a plus such as French ? Highly proficient in MS suite of products ? Eligible to work in Geneva, from a work permit perspective, with compelling reasons to relocate if not already based in Switzerland ("frontalier" OK)
For our important client, leading global retail company with over 18,000 stores worldwide. To strengthen our team, we are looking for a Sales Associate (m/f/d) on a part-time basis: SALES ASSISTANT PART-TIME (40-60%) - LUZERN YOUR PROFILE: · Completed retail training and/or several years of experience in retail are desirable · Experience in customer service and sales is advantageous · Passion and dedication to high-quality products · Service-oriented behavior and flexibility, with a passion for fashion and lifestyle products · Well-groomed, fashionable, and communicative appearance with excellent manners · Excellent communication skills in German and English, additional languages are welcome YOUR RESPONSIBILITIES: · As a stylish consultant with a keen interest in sunglasses, you inspire customers with your friendly demeanor, stylish appearance, and unique service · You carry out tasks with passion and reliability · You oversee inventory management · You can operate the cash register · You contribute your ideas to the team WE OFFER: · An open company culture with flat hierarchies · Steep learning curve and exciting development opportunities · 25 days of vacation · Commission and employee discounts · Team events and challenges Location: Globus, Luzern
For our important client, Top Luxury Fashion Company, we are looking for: STORE MANAGER The Store Manager is a luxury industry professional who has the ability to develop customers brand loyalty, particularly within Top Clients and VIPs, in order to reach the assigned objectives. Is a excellent House Lady/Men. RESPOSABILITIES: · Reflects corporate image in terms of standing and ensures that the Staff is also aligned to the Brand' s DNA · Demonstrates sales leadership for staff by playing an active role on the selling floor, and supervises the staff sales performance to ensure customer satisfaction and that the qualitative standards required by our brand are maintained · Optimizes global sales performance always raising the bar of the customer service standards, working for the continuous development of the staff product knowledge and selling skills · Monitors constantly the staff sales performance through the KPIs model, establishing and implementing specific action plans in cooperation with the Area Manager, in order to improve sales · Is able to analyze general market context and to propose improvement measures accordingly: has sufficient hindsight and knowledge of market trends and competitors to analyze and identify business opportunities/initiatives to improve sales, promotes new products, in line with overall company objectives and policies - Maintains excellent customer relationships and ensures high levels of client satisfaction - Drives the team to deliver the highest degree of customer service by playing an active role on the sales floor, coaching the team members and ensuring that they have the proper skills to handle every type of customer service situations, fostering the clients loyalty to the brand - Ensures that all critical situations connected with the overall sales process and all customer complaints are dealt with and settled - Ensures that the network of external relations is expanded and that relations with traditional partners and prestigious people are maintained in order to promote customer loyalty, especially with Top Clients and VIPs, always liaising with the Area Manager REQUIREMENTS: · Relevant previous work experience in a luxury boutique · Aligned with the Brand identity, detail oriented, with strong coaching, communication, leadership and management skills · Passion and high motivation for Luxury and the brand · Deep knowledge of the clothing and luxury history LOCATION: Gstaad
For our important client, Accessories Luxury Fashion Company, we are looking for: STORE MANAGER ACCESSORIES – ZÜRICH Embark on an exciting journey with a prestigious Accessories Luxury Brand in Zurich. Why join us? Be part of a globally recognized brand. Work in a dynamic and fast-paced environment where your passion for sales and fashion can thrive. Enjoy competitive compensation, and attractive employee benefits. Responsibilities: Lead by example and inspire your team to deliver exceptional customer service and exceed sales targets. Create a welcoming shopping experience for our clientele. Develop relationships with customers to understand their needs and preferences, providing personalized recommendations. Assist in the recruitment, training, and development of sales associates to ensure a high-performing team. Contribute to the achievement of sales goals through effective inventory management and merchandising strategies. Skills and Experience: - Previous experience in retail sales, preferably within the luxury fashion industry. - Passion for delivering exceptional customer service and creating memorable shopping experiences. - Strong communication skills and the ability to build rapport with customers and colleagues. - Proven track record of achieving sales targets and driving results. - Fluency in German and a good command of English. - Leadership qualities with the ability to motivate and inspire a team. - Bachelor's degree or equivalent experience in business, retail management, or a related field. If you're a sales-savvy individual with a passion for luxury fashion and a desire to grow your career, we want to hear from you! Location: Globus (Zurich, Switzerland) Job Type: Full-time, On-site Company: Accessories Luxury Brand
For our important client, Italian Luxury Fashion Company, we are looking for: STOCK KEEPER – LUXURY & FASHION As Stock Keeper you are responsible for the stock management of first-class products. You ensure an efficient stockroom and accurate inventory; all deliveries, national and international transfer of merchandise and the general organization are handled accordingly to legal, safety and company standards. Perform regular inventory cycle counts, boost store sales by contributing to store flow management and be familiar with the different stock keeping systems. SKILLS AND EXPERIENCE · At least two year of relevant professional experience, ideally in retail; · Ability to work independently and to prioritize task execution based on business needs; · Excellent knowledge and practice in managing inventories with ability to reconcile stock counts to report data; · Good analytical skills and problem-solving attitude; · Participate in maintaining a positive work environment; · Ability to multi-task in a fast-paced environment; · Strong verbal and written communication skills and excellent organizational skill; · Very good language skills in English ; · Ability to work in a team; · Immediately available. LOCATION: Gstaad
SALES ASSISTANT GRAFTON RECRUITMENT IS MANGING THE STAFFING OF THE NEW FURLA OPENING IN LANDQUART Company Profile: Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity. The company is present in 100 countries with over 400 single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as travel retail and e-commerce. RESPONSABILITIES: Customer service: · Welcome and first interaction with the client. · Product presentation: transform all the information into a product proposal, rebutting any objections and making use of all relevant training tools to present the collection. · Extend the experience: create loyalty and give the client a good reason to come back soon, using CRM tools. · Products and stock: demonstrate good knowledge of the product and the brand's history · After-sales service: be a clear and welcoming first point of contact for all customer needs, deal with any issues raised from requests in after-sales activities with a positive attitude. Store operations and expectations: · Visual Merchandising: merchandise products in accordance with company standards, keeping the HQ Visual Team informed of any changes; take care of replenishment; keep all areas of the store clean. · Stock organization: make sure stock is organized in line with company policies · Cash/admin: complete all paperwork following all guidelines and time lines provided by the company; make sure all cash admin is completed in an accurate and legible manner and handle all till transactions correctly Teamwork and personal attitude · Teambuilding & Teamwork: collaborate with others for a common end; pursue team spirit; develop positive relationships and support networks; contribute to a positive working environment · Communication: be an active listener; organize and manage information effectively; communicate in a clear, professional and appropriate manner, both within and outside of your area of competence. · Flexibility: versatile and able to adapt to the requirements of the role; able to develop new solutions · Timekeeping and attendance: compliance with working hours and company rules. · Grooming: understand the importance of appropriate grooming and hygiene in the workplace REQUIREMENTS: · At least 3 years of experience in Sales · Good standing · A strong desire to achieve results · A passion for the industry and brand · Organized and accurate · Able to work in fast pace environment · Strong English and additional languages beneficial YOUR CV: Please, attach your application written in English. Location: Landquart - Switzerland
STORE SUPERVISOR GRAFTON RECRUITMENT IS MANGING THE STAFFING OF THE NEW FURLA OPENING IN LANDQUART . Company profile Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity. The company is present in 100 countries with over 400 single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as travel retail and e-commerce. Mission The candidate, working closer to the Store Manager, has to ensure continuity and maintenance of strategic standards and operational procedures in order to achieve company goals and customer satisfaction in coherence with brand values and identity. Profile · Ensure the best customer experience · Customer loyalty management (CRM platform management) · Daily, weekly and monthly briefing and reporting · General store accounting · Analysis, interpretation and sharing of KPI's and store performance · Stock take management Requirements: · Minimum 5 years retail experience with 2-3 years of experience as a Supervisor · A positive, dynamic and energetic individual · A strong desire to achieve results · Exceptional people motivation and management skills · A passion for the industry and brand · Proficiency in English · Additional languages beneficial YOUR CV: Please, attach your application written in English. Location: Landquart - Switzerland
STORE MANAGER GRAFTON RECRUITMENT IS MANGING THE STAFFING OF THE NEW FURLA OPENING IN LANDQUART . COMPANY PROFILE: Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity. The company is present in 100 countries with over 400 single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as travel retail and e-commerce. RESPONSIBILITIES: - Customer Assistance · Assisting customers · Responding and dealing with customer complaints, queries and comments whether in person, by telephone, or via the internet - Sales Assistance · Reviewing and devising sales strategies · Assisting colleagues in obtaining sales targets · Assisting in stock takes, orders and return · Liaising where necessary with suppliers and customers · Assisting in the promotion of the Furla brand and the store itself · Report all sales figures to head office - HR and Staff · Assist the HR department with recruitment of staff · Supervise and motivate staff · Report any staff issues to the HR department without delay · Assist the HR and legal department with any issues involving staff and customers · Review staff performance and address any day-to-day issues - Management of the Store · Ensure that the store is clean and presentable at all times · Manage the displays of products · Ensure that the stockroom is fully stocked · Ensure that the store and staff are fully compliant in relation to health and safety regulations · Ensure that the store is secure all times · Maintain stock levels · Ensure the quality of the supplies and report any issues with the stock to head office · Carry out regular inventories on stock · Check all orders made and received by the store REQUIREMENTS: · Fluency in spoken English is essential · Minimum 4 years store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals · Strong commercial and customer-oriented mindset · Strong clientele background · Personal computer and detailed report analysis · Proven Brand & products awareness · Excellent interpersonal and effective communication skills YOUR CV: Please, attach your application written in English. Location: Landquart - Switzerland
For our important client, Italian Luxury Fashion Company, we are looking for: STOCK KEEPER – LUXURY & FASHION As Stock Keeper you are responsible for the stock management of first-class products. You ensure an efficient stockroom and accurate inventory; all deliveries, national and international transfer of merchandise and the general organization are handled accordingly to legal, safety and company standards. Perform regular inventory cycle counts, boost store sales by contributing to store flow management and be familiar with the different stock keeping systems. SKILLS AND EXPERIENCE · At least two year of relevant professional experience, ideally in retail; · Ability to work independently and to prioritize task execution based on business needs; · Excellent knowledge and practice in managing inventories with ability to reconcile stock counts to report data; · Good analytical skills and problem-solving attitude; · Participate in maintaining a positive work environment; · Ability to multi-task in a fast-paced environment; · Strong verbal and written communication skills and excellent organizational skill; · Very good language skills in English ; · Ability to work in a team; · Immediately available. LOCATION: St. Moritz
Per un importante cliente situato in Canton Ticino siamo alla ricerca di un/una Consulente di vendita Requisiti: - Forte comunicazione orale e scritta; - Almeno 2 anni di esperienza di vendita attiva su B2B o vendite attive (call center o agente); - Ottima conoscenza dell'italiano e dell'inglese (qualsiasi altra lingua sarà considerata un plus); - Capacità di gestire più priorità in modo efficace; - Esperienza in un ambiente dinamico e frenetico.
For our important client, Top Luxury Fashion Company, we are looking for: CLIENT ADVISOR & STORE SUPERVISOR This is a full-time on-site role in Gstaad. The Candidate will support the Store Manager in the daily operations of a retail store, including sales, customer service, inventory management. RESPOSABILITIES: · Achieve personal sales goal; · Develop and maintain thorough product knowledge; · Provide exceptional customer service by anticipating the needs of the client and working to exceed their expectations; · Maximize the sales performance by establishing strong relationships and gaining insight to the needs and lifestyle of the client; · Develop active, repeat customer base; · Maintain accurate, detailed clientele book; · Provide feedback to store manager on merchandise trends, missed opportunities and issues related to fit and quality; · Ensure appropriate sales floor coverage and comply with all loss prevention procedures to ensure integrity of inventory; · Ensure a respectful selling environment at all times REQUIREMENTS: · 5 years or experience in the role; · Strong sense of aesthetics and passion for luxury; · Customer oriented approach; · Natural selling abilities; · Great problem solving abilities; · Fluent knowledge of English; · Fluency in other languages will be an appreciated plus. LOCATION: Gstaad
Per un nostro stimato cliente, sito nel Luganese ricerchiamo una figura SALES. MANSIONI - Promuovere e vendere i servizi investigativi e di business intelligence a piccole, medie e grandi aziende nel territorio assegnato. - Gestire le trattative con i clienti di riferimento. - Assicurare il raggiungimento degli obiettivi di vendita. - Mantenere e rafforzare il rapporto con la clientela, garantendo una gestione commerciale efficace. - Monitorare costantemente la profittabilità dei clienti. REQUISITI MINIMI RICHIESTI - Esperienza nella vendita di servizi. - Formazione in ambito marketing o finanza. - Eccellenti capacità di vendita e negoziazione. - Competenza nella scrittura di report e nella gestione di budget. - Ottime abilità comunicative. - Buone capacità organizzative. - Forte motivazione e orientamento al raggiungimento dei risultati. PROFILO DEL CANDIDATO La selezione è aperta a candidati con esperienza comprovata nella gestione del rischio aziendale, con contatti diretti con figure professionali quali: - Security Manager; - Responsabile Risk & Compliance; - Responsabile Risorse Umane; - Responsabile Finanziario; - Responsabile Ufficio Acquisti; - Responsabile Legale. OFFERTA - Periodo iniziale di formazione e affiancamento sul campo. - Retribuzione fissa mensile e piano provvigionale fortemente incentivante. - Materiali di supporto alla vendita.
For our important client, leading global retail company with over 18,000 stores worldwide. To strengthen our team, we are looking for a Sales Associate (m/f/d) on a part-time basis: SALES ASSISTANT PART-TIME (40-60%) - LUZERN YOUR PROFILE: · Completed retail training and/or several years of experience in retail are desirable · Experience in customer service and sales is advantageous · Passion and dedication to high-quality products · Service-oriented behavior and flexibility, with a passion for fashion and lifestyle products · Well-groomed, fashionable, and communicative appearance with excellent manners · Excellent communication skills in German and English, additional languages are welcome YOUR RESPONSIBILITIES: · As a stylish consultant with a keen interest in sunglasses, you inspire customers with your friendly demeanor, stylish appearance, and unique service · You carry out tasks with passion and reliability · You oversee inventory management · You can operate the cash register · You contribute your ideas to the team WE OFFER: · An open company culture with flat hierarchies · Steep learning curve and exciting development opportunities · 25 days of vacation · Commission and employee discounts · Team events and challenges Location: Globus, Luzern
