This is a full-time on-site role in St. Moritz. As Client Advisor, you will represent the Company with clients in our Boutique/Stores. RESPOSABILITIES: Sales: · Achieve personal sales goal; · Develop and maintain thorough product knowledge; · Provide exceptional customer service by anticipating the needs of the client and working to exceed their expectations; · Maximize the sales performance by establishing strong relationships and gaining insight to the needs and lifestyle of the client; · Develop active, repeat customer base; · Maintain accurate, detailed clientele book; · Provide feedback to store manager on merchandise trends, missed opportunities and issues related to fit and quality; · Ensure appropriate sales floor coverage and comply with all loss prevention procedures to ensure integrity of inventory; · Ensure a respectful selling environment at all times. REQUIREMENTS: · 5 years or experience in the role; · Strong sense of aesthetics and passion for luxury; · Customer oriented approach; · Natural selling abilities; · Detail oriented, precise, reliable and able to manage stress · Strong computer skills and ability to work effectively with Microsoft Office and Outlook; SAP Retail experience preferred; · Fluent knowledge of German and English; · Fluency in other languages will be an appreciated plus
For our important client, A Retail Brand, we are looking for: STORE MANAGER Embark on an exciting journey with a prestigious Brand in Landquart. Why join us? Be part of a globally recognized brand. Work in a dynamic and fast-paced environment where your passion for sales and fashion can thrive. Enjoy competitive compensation, and attractive employee benefits. RESPONSIBILITIES: Team Development: - Craft a fashion-forward team through strategic staff planning and time management. - Lead recruitment, onboarding, and training processes for a stylish in-store team. - Set operational goals aligned with the essence of Retail. - Provide regular feedback and conduct team development activities, fostering a culture of elegance and excellence. Store Administration and Operation: - Elevate the shopping experience with meticulous in-store budgeting and finance management. - Coordinate administrative topics with a global perspective, ensuring seamless operations. - Provide insightful reports and highlight KPIs, aligning with the retail industry's dynamic standards. - Liaise with HR for onboarding, feedback, and maintain impeccable store standards. - Uphold and implement Visual Merchandising guidelines, ensuring a fashion-forward atmosphere. - Safeguard inventory management standards and adapt to operational needs. Customer Engagement: - Embrace the role of a brand ambassador, cultivating B2C relationships. - Enhance customer satisfaction, delivering impeccable client service - Navigate contentious situations with grace, coordinating both sales and aftersales processes. - Cultivate and update the client database, developing strong business relationships with local partners. PROFILE The ideal profile should have: - High school degree or equivalent; university degree in a business-related field. - At least 5 years in fashion retail management, with a keen understanding of the retail sector. - Fluent in German and english - Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
For our important client, Retail Company, we are looking for: CLIENT ADVISOR This is a full-time on-site role in Landquart The Candidate will support the Store Manager in the daily operations of a retail store, including sales, customer service, inventory management. RESPOSABILITIES: - Achieve personal sales goal; - Develop and maintain thorough product knowledge; - Provide exceptional customer service by anticipating the needs of the client and working to exceed their expectations; - Maximize the sales performance by establishing strong relationships and gaining insight to the needs and lifestyle of the client; - Develop active, repeat customer base; - Maintain accurate, detailed clientele book; - Provide feedback to store manager on merchandise trends, missed opportunities and issues related to fit and quality; - Ensure appropriate sales floor coverage and comply with all loss prevention procedures to ensure integrity of inventory; - Ensure a respectful selling environment at all times REQUIREMENTS: - Relevant experience in the role; - Strong sense of aesthetics and passion for Retail; - Customer oriented approach; - Natural selling abilities; - Great problem solving abilities; - Fluent knowledge of English and German; - Fluency in other languages will be an appreciated plus
