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We are looking for a new Electronics Engineer (M/F). The ideal candidate will be responsible for Taking ownership over the entire process of pre-sales and post-sales; Work with customers to address their needs and ensure proprer product usage; Help design better products by being the voice of the marketplace.Skills required:BSc or MSc in electronics or equivalentMinimum 5 years of working experience within a technical position, including on-site customer supportFamiliarity with customer/application engineering with focus on the budgetExtensive and hands-on experience with electronic systems is a mustProficient in English and German; other languages are a plus (Italian, French or Spanish)Commercial awareness, good problem-solving and communication skillsThe ability to simplify technical data for non-technical stakeholdersDetail oriented and methodical as well as patient and calmBe Passionate; Aim to Excel; Respect one another; Strive for Performance; Be Empowered!Customer centric – Solution focused – Relationship drivenInnovative – delivering advanced integrated technologies to transform sectorsCollaborative – sharing ideas & collaborating across global teamsCompetitive & growth mindset – Market leaders – Goal oriented – growth focusedKey tasks and responsibilities:Pre-sales and post-sales activities for the business unit, starting with the definition of customer's needs, defining the budget and implementing the solutionIf needed, work with clients on adapting products to their specific needsClose collaboration with sales and product development teamsInstalation and maintenance of electronic systems, providing technical support; supporting the deployment of the data-driven solutions.Demonstrating products and occasional customer trainingsAct as a subject matter expert for complex technical questions and clients' concernsTravel on a regular basis (approximately 35% of the time) mainly within EuropeJob location:Lugano NordAdditional information:Permanent Job contract | Full Time (100%) | Base Salary + Incentive | Flexible Work Arrangements: Balance work and life effectively