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Corso di tecnica della vendita  

Sede

Suiza, Ticino, Lugano

Función:

Ventas minorista / Venta pública

Fecha última actualización: 18/01/2022

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Descripción del curso de formación

In questo corso saranno approfondite le fasi della vendita, dalla gestione del contatto con i clienti fino alla conclusione del contratto di acquisto..

Más detalles

Fecha de inicio: 17/01/2022

Fecha de fin: 16/02/2022

Lugares disponibles: 10

Duración: 30 ore / online LUN - MER dalle 09:00 alle 12:00 (10 lezioni di 3 ore)

Programa del curso

La personalità di vendita:

  • i diversi canali di vendita
  • psicologia di vendita
  • psicologia del successo

Gestione del punto vendita:

  • preparazione
  • premesse e organizzazione del locale vendita
  • organizzare la cartoteca clienti
  • gestire il contatto con il cliente in tutti i suoi aspetti
  • saper porre le domande in modo corretto.

Le esigenze dell'essere umano:

  • analisi delle esigenze
  • come proporre e presentare il prodotto
  • dimostrazione del prodotto
  • stilare un'offerta scritta
  • argomentazione e Benefit Selling
  • trattamento delle obbiezioni
  • saper riconoscere i segnali d'acquisto
  • tecniche di conclusione
  • vendite complementari
  • servizio clienti
  • dopo vendita e fidelizzazione del cliente

Recapiti

Centro di Formazione Professionale OCST
Tel.: +41 91 913 41 00 
E-mail: info@cfp-ocst.ch

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